Contact & inquiries – We are here for you

Did you find all necessary information for your trip? If not please don't hesitate to contact our friendly call center staff, either by telephone or by e-mail. We'll gladly assist you!

FRS Rheinfähren

+49 461 864 - 840 [email protected]

'Strictly Necessary' Cookies let you move around the website and use essential features like bookings and online billing. These Cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. We use these 'Strictly Necessary' Cookies to:

Cookies we have defined as 'Strictly Necessary' Cookies will NOT be used to:

We process these kind of cookies according to Art. 6 (1) b) GDPR, the processing is carried out either to implement the contract; or according to Art. 6 (1) f) DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

Name	category	Purpose	Expires	Legal Basis
strictly_necessary	Strictly necessary	Tools from the strictly necessary category are loaded.	Seven to 30 days.	Art. 6 (1) f) GDPR

Name

category

Purpose

Expires

Legal Basis

performance

Strictly necessary

By agreeing, tools are loaded from the performance category.

Seven to 30 days.

Art. 6 (1) f) GDPR

Name	category	Purpose	Expires	Legal Basis
functionality	Strictly necessary	By agreeing, tools are loaded from the category functionality.	Seven to 30 days.	Art. 6 (1) f) GDPR

Name	category	Purpose	Expires	Legal Basis
targeting	Strictly necessary	By agreeing, tools are loaded from the category targeting.	Seven to 30 days.	Art. 6 (1) f) GDPR

Category	Purpose	Expires	Legal Basis
Strictly necessary	A free service from Google that helps protect our Sites from spam and abuse by keeping automated software out of the Sites. The Cookie uses a unique identifier for telling humans and computers apart.	Default setting is set to expire after 2 minutes but can be extended.	Art. 6 (1) a) GDPR

'Performance' Cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These Cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is. We use performance Cookies to:

Cookies we have defined as 'Performance' Cookies will NOT be used to:

We process this kind according to Art. 6 (1) f) DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

Name	Category	Purpose	Expires	Legal Basis
		Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit our Sites, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.	The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser	Art. 6 (1) a) GDPR
_ga	Performance	Used to distinguish users.	2 years	Art. 6 (1) a) GDPR
_gid	Performance	Used to distinguish users.	24 hours	Art. 6 (1) a) GDPR
_gat	Performance	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.	1 minute	Art. 6 (1) a) GDPR
AMP_TOKEN	Performance	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.	30 seconds to 1 year	Art. 6 (1) a) GDPR
_gac_<property-id>	Performance	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.	90 days	Art. 6 (1) a) GDPR

Category	Purpose	Expires	Legal Basis
Performance	It manages JavaScript and HTML tags for tracking and analytics on our Sites and helps make tag management simple, easy and reliable by allowing us to deploy website tags all in one place. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances.	Expiry varies ranging from one day to two years depending on the Cookie.	Art. 6 (1) a) GDPR